Return Eligibility

• Return requests must be made within 14 days of delivery.
• Returned products must be unused, unworn, and in their original condition.
• Items must be returned with the original invoice, certificate, packaging, and all accompanying documents.

⚠️ Non-Returnable Items

The following items are not eligible for return:

Return Process

To initiate a return request, customers must contact our customer support team with order details and reason for return. After receiving the returned item, our quality team will inspect the product to ensure it meets return eligibility requirements.

Refund Process

Once the return is approved after inspection, the refund will be processed through the original payment method or as per company policy. Processing time may vary depending on the payment provider or banking institution.

Important Notes

• Products showing signs of wear, damage, alteration, or misuse will not be accepted for return.
• Mugal Gold & Diamonds reserves the right to reject return requests that do not meet the above conditions.
• Policy terms may be updated without prior notice.

For any questions regarding this Privacy Policy, please contact: